When I first connected with Cyd & Bedo, they had already secured their wedding date at Secrets Akumal before our consultation. What they didn’t realize was the extent of the logistics involved in a destination wedding. Like many couples, they had the venue locked in but no clear plan for room blocks, guest travel, or all the moving parts that come with planning a wedding abroad.
And that’s where I came in—to help them fill in the gaps and make sure their guests were taken care of from start to finish.
As we went along with the planning, I got to know them better, not just as clients but as friends. We shared a lot of conversations, laughs, and excitement leading up to the big day, which made it even more special for me when their wedding week finally arrived.
Handling a Last-Minute Room Block Hiccup
One of the biggest challenges came just a few days before the wedding. The couple had originally split their bookings, some dates through their UVC membership and the rest within their CCV group room block. That small decision created a gap in their reservation, and they suddenly realized they didn’t have a room booked for the actual night of their wedding.
Imagine that moment: the weeks leading to your wedding, and realizing you don’t have a room for the big day. Instead of panicking, they reached out to me right away. And this is where my role as their travel advisor came in. I contacted my partners, worked closely with the resort, and pushed until a solution was found.
We extended their reservation for one night, only to find out that there was only one room available that day, and that was the Presidential Suite. As they put it best:
“Thanks to your persistence and incredible connections, the only available room—the presidential suite—became ours for the night.”
Why Travel Planning Matters
This moment is exactly why having a dedicated travel planner matters. It’s not just about booking rooms—it’s about having someone on your side who knows the right people to call, how to navigate the system, and how to make sure you don’t spend your wedding week dealing with stress.
“Your attentiveness, resourcefulness, and ability to solve problems so efficiently made all the difference for us. You provided clear communication, kept us informed every step of the way, and ensured that we could focus on celebrating with our friends and family instead of stressing over logistics.”
Guest Experience with CCV
Beyond their own wedding stay, the couple wanted their guests to feel taken care of too. I provided their group with detailed travel information, coordinated logistics, and made sure everyone arrived smoothly. Cancun can feel overwhelming if you don’t know the area, but their friends and family were able to simply relax and enjoy.
The couple shared, “We also loved how you went out of your way to make things easier for our guests, providing them with all the necessary travel information and making sure their experiences in Cancun were seamless and enjoyable.”
Watching It All Come Together
Even though I wasn’t physically there for their wedding day, I loved watching it unfold through their Instagram stories. Seeing them surrounded by their loved ones, celebrating without stress, and enjoying the beautiful setting at Secrets Akumal made me feel proud to have played a role in making it all possible.
Final Words from the Couple
They closed their review with this note that still makes me smile:
“For anyone wondering if Carol is the right person to help with their travel or destination wedding planning—stop wondering. She will exceed your expectations and WOW you in every aspect. Carol, you truly are the best, and we’re so grateful to have had you by our side. Salamat kaayo, Carol! We hope to see you in LA soon.”
Helping them turn what could have been a wedding-day nightmare into a memory they’ll never forget is exactly why I love what I do.
