Caitlyn gray & andrew geml

Hi there! Caitlyn & Andrew pre-reserved rooms at Secrets Akumal with a special rate. The travel window is May 23-28, 2024 and guests may extend their stay, pending availability. There is a 3 night minimum requirement for all guests booking under the room block. 

Deadlines

After you have discussed your travel dates, you are ready to make a deposit! Room deposit is $100 per person plus the cost of chosen insurance plan (optional). The deposit deadline is October 15, 2023 and final room payments is due January 3, 2024. 

Travel Agent

The couple is working with me, Carol Carrillo at CC Vacations, to make this trip for you fun & stress free! Please read the important info below and contact me to complete your booking. 

All Inclusive resorts are priced per person, based on how many individuals are booked in a room.

The rates listed are PER PERSON and include:

• Hotel Accommodations
• All Inclusive Meal Plan - Also includes all beverages including alcohol
• Round trip shared transportation between the destination airport & your resort
• Hotel, Tax & gratuities
• All wedding events & activities

Optional Travel insurance is available to protect your investment. See insurance FAQ below for more details.

At Secrets Akumal, amenities include: 

Unlimited-Luxury. Secrets Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. 

• Unlimited Dining
• Unlimited Drinks
• 24-hour Room Service
• Pool & Beach Wait Service
• Wi-Fi
• Best-in-Class Service
• Endless Entertainment
• mini bar 
• all taxes & gratuities 
• Inclusions are subject to change at resort's discretion

Yes, all international travelers are required to have a passport, including infants and children. To learn more about the application process, please visit the  U.S. Department of State website.

A passport BOOK is required - Passport Cards are not valid for air travel. If you already have a passport, please check the expiration date.

Entering Mexico: Currently, Mexico does not require any type of testing or vaccination to enter the country.

Returning to the US: Effective June 13, 2022, the US no longer requires a negative covid test to return to the US. However, the CDC has stated that this policy will be re-addressed every 90 days or if a new covid variant requires it.  If you'd like to read more about this requirement, please visit:

https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html

Because group reservations at all inclusive resorts are pre-paid and non-refundable, travel insurance is encouraged to protect your investment.  Life is unpredictable; plans can change.

The cost of insurance is based on your age, your state of residency and the total cost of your trip. Due to this, travel insurance prices will be quoted for each individual guest.

• Without insurance, there are no refunds should your plans change
• Without insurance, you will also not have any medical coverage for mishaps or catastrophic events.
• Your US health insurance will likely not work outside of the United States; please read the FAQ below for more detail.

Please include in the reservation form if you will be needing an insurance, once the form is received you will be getting an insurance quote together with your room quote. 

Yes! Initial deposit is due on October 15, 2023. There are no set requirements for payments, as long as final payments are made by the deadline. Final payment is due Jan 3, 2024. 

While the group requests that you book your room with the group, you are welcome to book your own airfare. ​

Due to contract deadlines, we recommend booking your hotel room as early as possible and adding air when you're ready.

The closest airport is Cancún International Airport (CUN). Transportation is only included from this airport.

If you book your own air, please forward your air confirmation email to me no later than March 15, 2024.  This is how we schedule your transportation pick up at your destination.

Guests who do not submit their air information by the deadline will forfeit their included transfers.

If you would like assistance with air, we are happy to help! There is a $50 ticketing fee included in all of our air quotes.

Yes! Please coordinate with your roommate and designate ONE person to fill out the reservation form.

Reservation forms should be one per ROOM, not one per person. When I get your form, I will email both of you and explain next steps.

If you and your roommate live at different addresses, please make sure to include the second passenger's contact info. This can go in the notes field.

Absolutely! That is not a problem at all. If you would like to stay for dates before or after this date window, please include the requested dates in your reservation form and I will confirm availability. 

Note: rates outside of the room block dates may differ from our group rates quoted here. 

The couple has paid a deposit to pre-reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.

The group kindly asks that you book your hotel within our designated group contract here at CC Vacations LLC.

There are several reasons why you should honor the group's wishes and book the hotel portion with the group:

• The group has worked with me to negotiate a contract for the ENTIRE group. This includes a special set rate and included transportation.
• Groups are given priority status at the resort, so you might miss out on some VIP treatment.
• Groups are given priority room assignments, so if you book directly, you're likely getting a room that couldn't be sold to a group. It will be leftover inventory, probably in a undesirable location away from everyone else.
• Groups are given priority in terms of an oversold situation. If the hotel over sells, your group is protected but his reservation is not. You could be walked to another location.

Guests who do not book within the group contract unfortunately:

• Will not get the group rates
• Will have to pay up front vs. over time.
• Will not receive any pre-departure, trip support or post-trip support from me.
• Unfortunately I cannot assist with travel arrangements made outside of the group, nor can I assist in the event of an emergency.
• Will be required to pay a day pass on property to attend wedding events. Note: Day pass sales are extremely limited due to covid occupancy restrictions.

No problem, feel free to contact me: Carol Carrillo, cc@carolcvacations.com.

Please note: Due to the nature of my job, I am frequently on the phone with travel suppliers. Email is the fastest and best way to contact me.